Common Questions
How quickly do you respond to enquiries?
We respond to all form submissions and emails within 2 working hours (Mon–Sat, 9 AM – 7 PM). For urgent matters, WhatsApp us at +91 74287 68060 for an instant reply.
Do you provide services outside Gurugram?
Yes — we serve clients across all of India, 100% online. We have active clients in Delhi, Mumbai, Bengaluru, Chennai, Hyderabad, Pune, Lucknow and 50+ other cities. All meetings can be on Zoom or Google Meet.
What is your payment process?
Standard projects: 50% advance before work starts, 50% on delivery. Retainer services (SEO, accounting): monthly payment on the 1st. We accept NEFT, IMPS, UPI (PhonePe/GPay/Paytm) and cheque.
Do you provide a contract / agreement?
Yes — every project above ₹5,000 gets a written project agreement specifying scope, deliverables, timelines and payment terms before work begins.
Can I get a free website audit or consultation?
Absolutely. Book a free 30-minute consultation — we'll review your current website (if any), discuss your goals and recommend the best approach without any obligation to buy.
Do you provide ongoing support after project delivery?
Yes — all websites come with a free support period (3–12 months depending on the package). After that, we offer annual maintenance plans starting from ₹2,999/year.
